Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements to ensure the perfect fit for every silhouette.
Can I modify or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Are your materials sustainably sourced?
At lost & found, we prioritize ethical sourcing. 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics.
How should I care for my garments?
Specific care instructions are listed on the inner label of each item. Generally, we recommend cold washes and air drying to maintain fabric integrity.
Do you restock items that are sold out?
We often release limited runs to reduce waste. However, you can sign up for 'Back in Stock' notifications on the product page to be alerted if an item returns.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.